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Family Apartments
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Exterior view
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Lobby
Entrance
Bourke Street Mall - 510 m from property
Old Melbourne Gaol - 600 m from property
St Paul's Cathedral - 980 m from property
Queen Victoria Market - 460 m from property
Two Bedroom Family
Two Bedroom Family
State Library of Victoria - 490 m from property
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Superior 1-Bedroom Apartment
Kitchen
Two Bedroom Apartment
Facilities
Superior 1-Bedroom Apartment
Two Bedroom Apartment
Kitchen
Kitchen
Facilities
One Bedroom Apartment - Separate living room

Platinum City Serviced Apartments

Melbourne, Australia

7.7Rating
Very GoodRated by Guests
1,983Reviews

What to expect

Pros

  • 🏙️Great city views from high floors
  • 🛌Comfortable bedding and lounging areas
  • 👍Convenient central location for shopping and dining
  • 👨‍👩‍👧Spacious for families with kids
  • 🔑Easy check-in process with helpful staff
  • 💰Value for money for the location and amenities
  • 🌆Close proximity to public transportation and tourist spots
  • 🧼Modern and well-equipped kitchen and bathroom
  • 🛋️Nicely furnished living spaces with adequate amenities
  • 🌟Pleasant features and comfortable stay

Cons

  • 🧹Lack of daily cleaning service and room upkeep
  • 😡Insensitive and dismissive behavior towards guests in difficult situations
  • 💸High security deposit requirement and slow refund process
  • 🔒Limited security measures and access controls
  • 🧳Small rooms with limited storage space for luggage
  • 🚪Inconvenient check-in procedures and lack of reception desk
  • 🚿Issues with cleanliness, including stains and unpleasant odors
  • 👂Noise disturbances from neighboring apartments or external sources
  • 🛏️Uncomfortable bedding and room setup, especially for multiple guests
  • 💔Disappointing customer service and lack of empathy towards guests' concerns

What this place has to offer

Services and conveniencesContactless check-in/out, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]

Platinum City Serviced Apartments is perfectly located for both business and leisure guests in Melbourne. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Platinum City Serviced Apartments. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, carpeting, clothes rack, complimentary instant coffee, complimentary tea. The property offers various recreational opportunities. Platinum City Serviced Apartments is an excellent choice from which to explore Melbourne or to simply relax and rejuvenate.

Where you'll be sleeping

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50 m²

Two Bedroom Apartment

1 double bed & 1 queen bed

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52 m²

2 Bedroom Superior Apartment

1 queen bed & 2 single beds

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42 m²

Superior 1-Bedroom Apartment

1 queen bed

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40 m²

One Bedroom Apartment

1 queen bed

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50 m²

Two Bedroom Family

1 queen bed & 1 queen bed

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Single Room Apartment

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What other guests say about this hotel

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Platinum City Serviced ApartmentsMelbourne, Australia

Where you'll be staying