Fraser Suites Hanoi
9.3Rating
ExceptionalRated by Guests
1,006Reviews
What to expect
Pros
- 🌟Excellent service from friendly staff
- 🏊♂️Great amenities including pools and restaurants
- 🌺Lovely gesture of sending flowers for special occasions
- 🍣Wonderful Japanese restaurant on-site
- 🌄Convenient location with easy access to the city center
- 🍳Good breakfast options available
- 🎉Modern and newly renovated apartments
- 🦸♂️Super helpful and responsive staff
- 🌿Peaceful surroundings for relaxation
- 🎂Celebratory perks for special occasions
Cons
- 🚖Inconvenient access to the hotel by taxi
- 🍽️Some guests found breakfast options lacking
- 🏢Difficulty distinguishing room types between Studio and Studio Executive
- 🚗Location in Building B may pose challenges for arrivals by taxi
- 🍴Limited dining options within the hotel premises
- 📺Issues with TV signal or channels in some rooms
- 🧼Inconsistencies in room cleanliness reported
- 🍞Lack of Nutella during breakfast service
- 🚶♂️Distance from major attractions like the Old Quarters
- 🕰️Transparency issues in room booking and wing preferences
What this place has to offer
Things to do and ways to relaxFitness center, Sauna, Spa/sauna, Steamroom
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Vietnamese
The 5-star Fraser Suites Hanoi offers comfort and convenience whether you're on business or holiday in Hanoi. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Free Wi-Fi in all rooms, 24-hour security, convenience store, gift/souvenir shop, kitchen are just some of the facilities on offer. Each guestroom is elegantly furnished and equipped with handy amenities. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including yoga room, fitness center, outdoor pool, children's playground, kids club. For reliable service and professional staff, Fraser Suites Hanoi caters to your needs.
Where you'll be sleeping
125 m²
Deluxe Three-Bedroom Apartment
1 queen bed & 2 single beds & 1 king bed
125 m²
3 Bedroom Deluxe
2 single beds and 1 queen bed and 1 king bed
105 m²
2 Bedroom Deluxe
2 single beds and 1 king bed
105 m²
Deluxe Two-Bedroom Apartment
2 single beds & 1 king bed & 1 sofa bed
49 m²
1 Bedroom Executive
1 king bed or 1 super king bed or 1 queen bed
37 m²
Studio Executive King
1 king bed
37 m²
Studio Executive Twin
2 single beds
55 m²
1 Bedroom Deluxe
1 king bed
156 m²
Three-Bedroom Suite
1 queen bed & 2 single beds & 1 king bed
55 m²
One Bedroom Deluxe Aparment
1 queen bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.